Options We accept payment for workshops, looms and artworks directly through our website or via Paypal. Both methods accept Mastercard, Visa, Discover or American Express cards. You do not need to have a Paypal account in order to use the service unless you wish to debit a bank account.
Mirrix Loom products are usually shipped from the USA where they are built. Customs duty may be applied to destinations outside the USA, and are not determined by us. Products other than ones originating from Mirrix Looms are shipped from British Columbia Canada.
Looms You may receive a full refund on your loom or loom accessory within 20 days of purchase provided the loom and all its accessories are unopened and unused. Return shipping is the responsibility of the buyer.
Looms that have been purchased as part of a workshop may be returned for a shop credit or exchanged for a different size loom within 14 days of the workshop start date. Before the start of the workshop date the workshop return policy applies (see below).
Workshops A full refund is available up to 30 days before the start date of your workshop and shop credit is available up to 10 days before the start date of your workshop. Shop credit does not expire and may be applied to any future workshops or product in our shop.